About Zoom2u

Zoom2u is an express courier service located in Perth, Adelaide, Melbourne, Canberra, Sydney, Brisbane and Gold Coast. They can send freight up to a 60km radius of each capital city for a 3 hour service, and up to 100km away for the same day service. The maximum item weight for Zoom2u is 30kgs. Zoom2u have a network of over 8000 […]

Freight Services Update

May 11th, 2022: TNT/FedEx currently is not sending freight to some international locations, including Ukraine, Russia, Belarus and parts of China. You can read more here: https://www.tnt.com/express/en_au/site/alerts.html March 31st, 2022: Myparcel would like to emphasise that due to repeated flooding in QLD and the Northern Rivers region of NSW and forecasted rain, we are expecting delays to freight travelling to […]

Can Myparcel pick up goods from a retail store’s “Click & Collect” service on my behalf?

The transport carriers that Myparcel utilises do not pick up freight from retail stores offering a Click and Collect option. The reasons for this are: Click and Collect pickups require a purchase receipt to be presented, which a driver will not have. Click and Collect pickups require the receiver to sign for the goods to confirm that they are complete and what was ordered. […]

Can I send goods to a transport carrier’s depot for the receiver to collect?

  If you wish to make a booking where the freight is collected by the receiver from the carrier depot, please contact our Customer Service team prior to your booking. They will check that the transport carrier offers this option and facilitate this process. Due to coronavirus, many transport carriers are restricting access to their depots and are not currently offering depot collection. […]

What is the On-Time Rating?

When Myparcel displays quotes to deliver freight there is a column with heading “On-Time Rating” which contains a star rating for each transport carrier service. The rating displayed for each quoted service is based on statistics collected by Myparcel regarding actual pickup and dropoff dates and their variation from the requested pickup date or estimated delivery date for shipments. The […]

PO Boxes and Parcel Lockers

Myparcel picks up from and delivers freight to street addresses. We are unable to pick up from or deliver to parcel lockers or PO boxes.

About Bonds Express Couriers

Bonds Couriers are known for their same-day delivery service within Australian capital cities. They have 550 vehicles equipped with GPS tracking to provide real-time information for every delivery. Bonds provide text message notifications for every booking, and proof of delivery is updated as soon as your freight has been delivered. Bonds will pick up and deliver envelopes, satchels, cartons and […]

About Couriers Please

Couriers Please offers residential and commercial carton and satchel deliveries. All Myparcel and Couriers Please bookings require a signature on delivery. Couriers Please only provide tracking once the freight has been picked up. Services Satchel – As the name suggests, this service is for satchels only Maximum length: 50cms Maximum width: 50cms Maximum height: 50cms Maximum weight: 5kgs   Road […]

About Aramex/Fastway

Aramex, formerly known as Fastway, has more than 30 years’ experience providing cost-efficient courier services. Aramex/Fastway has over 900 franchise partners across the country and delivers to both commercial buildings and residences.  Aramex/Fastway only delivers cartons, satchels, and envelopes. There are some restrictions on the weight and dimensions of freight Aramex/Fastway will collect: Maximum weight: 25kgs Maximum length: 199cms Maximum […]

About TNT International/FedEx

TNT International, now known as FedEx, makes the complexity of international freight a simple and smooth process. TNT International provides all the correct paperwork ensuring your freight gets through customs effortlessly and provides tracking through every step of the process for the sender and receiver to keep track of the booking. TNT International/FedEx can ship anywhere in the world. The […]