The transport carriers that Myparcel utilises do not pick up freight from retail stores offering a Click and Collect option.
The reasons for this are:
- Click and Collect pickups require a purchase receipt to be presented, which a driver will not have.
- Click and Collect pickups require the receiver to sign for the goods to confirm that they are complete and what was ordered.
- Click and Collect pickups often involve a long wait time.
It is better to use the retail store’s delivery method if you are unable to collect the goods yourself.
Note that Myparcel can be used to deliver returned goods if the retail store does not provide this service.