WooCommerce Shipping Plugin Customer Operation

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Customer Operation

This section describes the operation of the WooCommerce Shipping Plugin for Myfreight/Myparcel from the perspective of the online store customer. It also includes notes for the developer regarding the styling of the shipping functions introduced by the plugin.

Cart

When the online store customer has finished selecting products from the shop pages to add to their cart, they will proceed to the Cart page ...

WooCommerce Cart Page

 

At the bottom of the Cart page is the Cart totals section, which includes the Shipping fields ...

WooCommerce Cart Totals Section

 

The Shipping input field shown is generated by the WooCommerce Shipping Plugin for Myfreight/Myparcel when the "Address Helper" option is selected.

DEVELOPER:  The Shipping Address Helper style and layout can be customised to your requirements. Please refer to the Developer Notes for more information.

In order to calculate the shipping price, the destination suburb, state and postcode must be completed in the Shipping input field. This is done by entering either the suburb name or the postcode. When 3 or more characters have been entered, a dropdown list will appear, allowing the customer to choose from a selection of possible suburbs. The more characters that are entered, the shorter the selection list becomes.

WooCommerce Cart Suburb Entry

 

The customer then clicks the correct delivery suburb in the list and clicks the APPLY button to show the shipping price(s) ...

Cart Price Selection

 

One or more shipping carrier services will be displayed, depending upon the plugin settings. They will be displayed in order from lowest price to highest price. The lowest price service is initially selected by default.

If satisfied, the customer will then click the PROCEED TO CHECKOUT button.

Checkout

The Checkout page will display with the suburb, state, postcode and shipping selection already completed ...

WooCommerce Checkout Page

 

If the shipping suburb was not previously entered in the Cart page, and if the "Ship to a different address?" option is selected, the Checkout page will look a bit different. In this case, the WooCommerce Shipping Plugin for Myfreight/Myparcel will insert a suburb selector at the top of the Billing details column and the Shipping details column (if selected), as indicated by the red circled fields below. Additionally, the plugin inserts a "Phone (optional)" field in the Shipping details column, also circled below, as this may be used by transport carriers during delivery ...

WooCommerce Checkout Page Shipping

 

After completing all the billing (and optionally shipping) details, and selecting the shipping option (if required), the customer clicks the PLACE ORDER button.

The order confirmation page, including the shipping selection, displays as follows...

WooCommerce Order Received Page

 

While the order is being placed, the shipping consignment/booking details are also being prepared in the background.