As a business, what do I need to consider before shipping to international markets?

As a business, before offering your product to an international market (or markets), we recommend:

  • Researching the restrictions and regulations of the country you wish to ship to
  • Identifying a demand for your product, and where your product will stand among local competition
  • Understanding the duties and taxes you may face
  • Have a policy in place specifically for international shipping, covering international returns and insurance
  • Identify a reasonable timeline your customer can expect to wait to receive their goods

The following guides are good resources to begin your research:

TNT International Shipping Guide – https://www.tnt.com/express/en_au/site/how-to/ship-internationally.html

Australian Trade and Investment Commission Guide to Exporting – https://www.austrade.gov.au/Australian/Export/guide-to-exporting

It is better to be safe than sorry. So if you are unsure or looking for advice for international shipping, please raise a support request and our customer service team will be in contact.

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