If possible, Myparcel recommends using a laser printer when printing paperwork such as labels and manifests. A standard A4 paper printer if fine. And for the more advanced a specialised label printer can also be used.
We recommend using Google Chrome for the most user-friendly Myparcel experience.
Myparcel may send you a price adjustment notification to refund, discount or surcharge your booking. Some of the possible reasons why you may receive an additional charge include but are not limited to: The declared weight is less than the actual weight The freight dimensions that were entered in Myparcel are incorrect Freight wasn’t packaged appropriately Labels were not attached […]
If the Myparcel website does not appear to be working correctly, we would be most appreciative of your assistance in fixing the problem. If possible, please note the following: A description of the problem you are experiencing Any prior actions that led up to the problem The type and version of the browser you are using If possible, a screenshot […]
If you have searched the FAQs for a solution without success, you can click here to raise a Support Request online.