Password recovery

If you have lost or forgotten your Myparcel member password, it can be recovered by clicking the Log In button at the top right-hand side of any page and selecting “Lost your password?”. Then follow the prompts to set a new password. You need access to the email address you created your Myparcel member account with to recover your password.

How do I update my member details?

You can update your member account details by logging in and clicking Profile on the top menu bar. When you have altered your details, scroll to the bottom of the page and click the Update button.

How do I see my previous deliveries?

By signing up as a Myparcel member, you can easily manage your bookings and track all your current and previous deliveries via your Myparcel Member Dashboard. The Member Dashboard can be accessed via the top menu bar when you are logged in. You can search for names, addresses, dates, etc., print or export selected bookings to a CSV file, and […]

How do I log in?

If you have previously signed up as a member, you can log in by clicking the Log In button at the top right-hand side of any page. You will be presented with a login window. Enter the email address which you signed up with in the first field, and your password in the second field. Then click the LOG IN […]

Why would I sign up as a member?

Membership is free and without obligation. By signing up you are able to search, download, print and email all your booked and delivered shipment details in one convenient place — the “Member Dashboard”. You can also save time entering new bookings by saving default parcel and pickup details to pre-fill the booking form with when you are logged in. If you use […]

How do I become a member?

To become a member, simply click Sign Up on the top menu bar. Fill out your email address, password and other details (the fields marked with * as a minimum) then scroll to the bottom and click Sign Up. You can also sign up as a member while booking a delivery, then update your profile with your details later.