How do I measure my items?

Before you start measuring your freight, make sure your parcels are fully packaged. To record the length of an item, measure the furthest horizontal points across the face of your parcel. To record the width, measure the depth of your parcel. To record the height, measure your parcel vertically from the base to the highest point of your parcel. Note: […]

Are my goods hazardous or dangerous?

Dangerous/hazardous goods are any item or material that could endanger or harm drivers, handlers or any persons, property or the environment.  Myparcel does not ship dangerous or hazardous goods. It is your responsibility to be aware of the contents of all items shipped and ensure that no hazardous or dangerous goods are contained therein. For a comprehensive list of dangerous […]

Is my address residential or commercial?

Residential addresses are buidings where people live. A business operating from home or an apartment building are examples of residential addresses. Commercial addresses are buildings zoned for commercial use. They normally have a reception or front-desk, or a loading dock or delivery drop-off window or area. Examples of commercial addresses are office buildings, retail stores, shopping centres, factories, warehouses, hotels, […]

What payment methods do you accept?

Myparcel accepts Visa, Mastercard and American Express credit/debit card payments. PayPal payments from your PayPal balance, linked bank account, Visa, Mastercard and American Express are also accepted.

Which quote is the fastest?

The fastest delivery quote can be selected by finding the earliest date in the Delivery ETA column. Note that these dates are best estimates and not guaranteed delivery dates.

Which quote do I choose?

To choose the least expensive quote, select the quote listed first on the results page. To choose the fastest delivery quote, find the earliest date in the Delivery ETA column and select that quote. You may also like to choose a quote from a particular transport carrier. Myparcel always lists the lowest price quotes first!

What if I have more than one type of parcel?

Use the +Add Item button to enter multiple types, weights or sizes of parcels to be sent to the same address. For example, a box and a satchel, or two boxes of different size. You can also alter the Quantity number to reflect multiple of the same item going to the same address. The Quantity can range from 1 to […]

Which parcel type do I choose?

We recommend choosing your parcel type based on the goods you are sending. As a general guide: Satchels/Envelopes: Envelopes are best for flat paper items. It is best to avoid packaging rigid items in envelopes, including CDs or pens, unless bubble-wrapped. Satchels are best for small goods that are not fragile, such as items of clothing. Satchels often come in […]